Shared Cybersecurity Responsibilities in the Banking Sector (A Case Studies Online Banks and Their Customers in Data Security Protection)

Abstract

In order to protect data security, the study examined the relationship between online banks and their clients. Using a mixed-methods approach it was possible to identify a commitment to cybersecurity responsibilities and a common understanding between banking sector and their customers. The results showed that customers felt that banks' cybersecurity measures were effective and they had a strong sense of personal responsibility to follow security precautions when using online banking. The study also underlined how important cutting-edge technologies are to strengthening cybersecurity defenses. To improve cybersecurity procedures and cyber threats in the banking industry recommendations include investing in cybersecurity talent, collaborating with partners, integrating cutting-edge technologies, conducting frequent security assessments and improving customer communication.